Are you getting complaints that the building is drafty, that odours permeate the corridors, or that fees are too high? Does it take too long to resolve these complaints? How can you make sure that energy retrofit projects will deliver the savings? Will that cladding repair finally address the leak?
Clear, concise communication is key to demonstrating the value your services for condominium boards. Our client oriented approach helps you to translate building, legal or construction issues into plain language for boards. Our practical and professional project approach provides you with the answers you need to address building issues, while protecting the corporation.
Our commitment to services includes excellent communication. Key aspects include response time, regular meetings and minutes, and notifications. At the outset of the each project we develop the communications plan, identifying key project stakeholders and the means to communicate project status and issues. Our Project Status Reports maintain an “Issues Log” so that Boards can track how project issues are resolved. Our logical and planned approach to projects provides Boards with the comfort that issues are resolved on time and on budget.
We enjoy meeting with Boards to receive input and to simplify the engineering approach. As building owners ourselves, we appreciate the perspective of having to do more for less, and to make choices that create the most value. Our organized diagnostic approach ensures that key stakeholder concerns are addressed and that the correct and most cost-effective solution is developed.
We help YOU provide excellent value to your clients, building trust, and maintaining that relationship.
“Our condo corporations choose Truman Engineering Services for Reserve Fund Studies because they do much more than just review the spreadsheets – they really get to know the property and make suggestions outside the usual parameters.
When we have a project, we know Jeff can manage it best because he already knows the building’s condition and financial situation. Jeff is a leader in new technologies for energy efficiency and available funding which gives Boards and managers confidence to take initiatives rather than just follow the norm.”
– Dene Hubble, Newton Trelawny Property Management